The revenue your sales report can't explain
Vouchers, memberships and credit packs behave differently from products: the money arrives before the service does. That's why they get their own card in Reports → Products tab instead of hiding among product sales.
Vouchers
- Sold / redeemed this period — cash in vs value used.
- Outstanding liability — the balance on active vouchers. This is money you still owe in services; your accountant will ask for exactly this number.
- Expired unredeemed — breakage: value that expired without being used.
Memberships
Active members right now, recurring revenue at current prices, and how many started or cancelled in the period — recurring health at a glance.
Credit packs
Packs sold, how many customers still hold credits, and the total units you still owe. Like vouchers, unused credits are a liability until they're used.
💡 Tip: run it at month end alongside the GST summary — together they're most of what your accountant needs from you.