Sending campaigns
Navigate to: Marketing
Build an email (or SMS) campaign, pick the audience — everyone, lapsed customers, big spenders, any filter — and send or schedule. Automations handle the recurring ones: win-backs, reminders, birthdays.
The weekly email allowance
Every account includes 500 free campaign emails per week, on every plan. The counter resets each Monday, and unused emails don't carry over. You'll always see what's left in the Marketing header — the pill turns amber when you're running low.
Need more? Credits
One-time credit packs cover bigger sends: 5,000 emails for $9 or 20,000 for $32. Credits never expire and are only drawn after your weekly 500 runs out.
Buy them at: Settings → Subscription → Add-ons → Email Credits
Why there's a cap at all
The cap keeps the platform's sending reputation clean — which is what keeps *your* booking confirmations and campaigns landing in inboxes instead of spam folders. Replies to campaigns land in your Inbox alongside SMS, so conversations continue in one place.
💡 Tip: booking confirmations, reminders and receipts don't count against the allowance — it applies to marketing campaigns only.